Your Guide to Medical Imaging Equipment

Whether you've made your pick or are still shopping for the best cath/angio system, to keep it running at maximum uptime, you'll need to get yourself a service agreement. But how much should you expect to pay for that agreement? We want to help you budget for service with some average pricing numbers you’re likely to find as you shop around (see the table at the end). Before we share those numbers though, we want to explain some of the factors that will affect the price your service provider quotes you. The more you know about these details, the more accurate your expectations and your budget will be.

Still shopping systems? Browse our cath lab inventory here.

Ongoing service is an important investment for any piece of medical imaging equipment, and yes, it's smart to shop around for competitive service pricing, but not all service contracts are created equal. If the price of an agreement you're considering seems too good to be true, maybe you've stumbled across the best service deal ever; or maybe some crucial aspect of coverage isn't included.

Before you sign up with a service provider, double-check their C-arm service offerings for these five important, cost-driving features.

"I'm going to let you in on a secret most imaging parts companies won't tell you: Your OEC C-arm laser aimer probably isn't broken!"

I first wrote these words almost seven years ago, and they're still true. Your laser aimer probably still works, and, unfortunately, your parts provider might sell you a new one without asking any questions, specifically one question that helps solve 75% of all laser aimer problems without repair or replacement: "Did you check the batteries?".

Whether you're a veteran, a rookie, or still shopping for the best system, if you plan to use a C-arm, another thing you have to plan for is how you're going to keep it up and running as consistently as possible. For maximum uptime, you'll need to arrange a service agreement. But how much should you expect to spend for that agreement? We're here to help you build a realistic budget by revealing some average price ranges you’re likely to find as you shop around for C-arm service coverage (see the table at the end).

Before we get to the numbers, we want to explain what is considered when service contract quotes are being built. This is important because what you will actually pay for service depends on these factors. 

Need C-arm service now? Click here to tell us how we can help!

So, you're new to using the OEC 9800MD. You've got it fired up, and you're eager to try out the remote-controlled movements from the remote user interface (RUI) but, no matter where you push the joystick, the C-arm doesn't move at all. What gives? 

Our service team has gotten calls like this from frustrated people before and, luckily, the most common solution is extremely simple. Take a look below to see what might be wrong and how you can fix it.