Your Guide to Medical Imaging Equipment

We often talk about the ease of finding engineering and third-party parts support for GE CT scanners like the Lightspeed, Brightspeed, and VCT. On the opposite end of the spectrum, we've also discussed the “premium”, late-model scanners that just haven’t hit the market with enough consistency (like the Siemens Definition Force or GE Revolution EVO) to make third-party service and parts viable for a few more years. On that latter end of the spectrum, there are also some systems that, unless something big changes soon, are unlikely to ever come out from under the yoke of OEM service. 

If you're hoping to purchase a CT and save on service and parts by working with an independent service organization (ISO) and third-party parts suppliers, the following are three systems you may want to avoid. Please note that none of these remarks are a commentary on the quality of a system, but rather the access owners have to parts and affordable support for it.

If you provide DEXA service to patients, eventually, you'll need someone to provide service for your DEXA equipment. Preventative maintenance, repairs, replacement parts- all of these will be necessary at one time or another, but how much can you expect to pay for that kind of coverage? We can help you get an idea.

If you've ever purchased or shopped for a service agreement for medical imaging equipment you probably noticed that many of them can't be cancelled. Why is this? If you stop paying for service and your provider stops providing it, what's the big deal?

Believe us when we say it's not just to make things difficult for you. There are several big reasons why many agreements can't be cancelled as well as some hope for those who feel they absolutely must cancel.