“End of Life.” Sounds morbid, doesn’t it? But before you flood your mind with images of long black cars and gothic letters chiseled in granite, let me reassure you that we’ll only be discussing the phrase as it pertains to your medical imaging equipment.
“End of Life” (EOL) means that a product has reached the limits of its primary market viability and as a result, support is discontinued or limited. If you have a system that is EOL the OEM may find it difficult to help you in servicing/supporting the unit.
We’ve seen the major OEMs assign EOL designation a number of times to reliable, workhorse systems that could keep scanning if parts and engineers were available to nurse them through their occasional hiccups. But, in light of the never-ending stream of new and improved technology, these products are left behind and OEM services are refocused on new and late-model equipment.
This can be a serious sticking point for facilities struggling to make their way to that next imaging equipment upgrade. Fortunately, through years of working through EOL designations, we’ve learned some things things concerning EOL imaging equipment that can help facilities in this situation.