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 Your Guide to Medical Imaging Equipment

Enjoy these tips, tricks and insights that answer 100's of questions we've received from radiology and imaging professionals that need help buying, selling, servicing and maintaining their medical imaging equipment: MRI, CT, C-Arm, Digital X-ray, PET/CT and Women's Health. We extend the life of imaging equipment so that healthcare providers worldwide can extend the lives of patients. This is why we answer your imaging equipment questions.

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The Best Cath Lab Service for You

Posted by Kenn Dextrom

Oct 14, 2020 2:24:56 PM

:: 2 minute read ::

innova-cath-lab-service

Interventional cath and angio systems are not only big investments, they're a cornerstone modality in hospitals and clinics. This is why it's crucial to have the right level of service coverage for them. If you're not confident in your service coverage, few things are worse than finding out the tube or detector on your cath lab has failed and needs to be replaced.

To avoid situations like this, which can quickly rack up costs in time, money, and aggravation, you can mitigate the problem with the right service plan. Below, we'll cover a few things to consider while you shop for cath lab service. We'll also discuss three levels of coverage on the cath lab service market and what they offer in support and peace of mind.

Selecting Interventional Cath and Angio Lab Service

The best type of service coverage will depend on the scenario at your facility (volume, staffing, hours, etc). As you approach your service decision, consider these questions:

  • Do you have qualified biomeds on staff? They may be able to handle some of your troubleshooting and parts installation.
  • Do you book interventional procedures around the clock, or just during “business hours?” More comprehensive coverage can offer 24/7 service options if you need a hand in the middle of the night.
  • How long do you expect to have the piece or equipment? Over the course of its life, a high-volume lab will wear through its fair share of parts. A service plan that includes parts coverage goes a long way toward mitigating those costs.

Now that you’ve thought through these questions, here are some of the available service options, and an added cost savings nugget to follow.

Full Service

This plan offers the “warm and cozy" feeling of minimal risk. Full service coverage provides the most security in that all parts and labor are covered, including the tube and detector. The standard here is 8am - 5pm coverage, but full 24/7 support can be added on if needed. Because of the complexity of cath lab systems and the high replacement cost of key components like tubes, detectors, and table-side controls, most facilities choose this level of coverage.

Parts Only

This option can be a strong fit for facilities that have qualified on-site biomeds to handle troubleshooting and repairs. With significant savings vs. a full service agreement, you still get full parts coverage, including the tube and detector, without paying for engineering labor and travel.

PM Only Service

While this option only provides for a certain number of preventative maintenance visits per year, those visits will help keep the system running, and the inspections will help identify potential concerns that could effect uptime in the weeks or months following. For a cath lab, this is a “bare minimum” coverage plan. It’s certainly better than waiting until the system has a serious problem to have it looked at, but it also leaves the responsibility for paying for parts and labor solely to the site.

Another Way to Save on Cath Lab Service

Now, we mentioned an additional nugget for saving on service. Here it is: If you don't plan to replace your cath lab in the near future, you can save thousands by committing to a multiyear service agreement. It's the same principle as buying in bulk. The longer the commitment, the bigger the savings, with the biggest savings coming at 5+ years. See more details on saving with extended cath lab service here.

The Takeaway

Not all cath lab facilities are the same. Cath lab service plans shouldn't be either. Whatever the circumstances are at your facility, there's a service option that can accommodate your appetite for risk, your budget, and the clinical needs of your equipment.

If you're looking for a plan that fits you right now, the service team here at Block is ready to help you find the right one to begin protecting your investment. Use the banner below to share what you're looking for, or speak to the team directly at 517-668-8800.

Learn more about our service options

Written by Kenn Dextrom

author of blog post

Kenn Dextrom is the Interventional Radiology Product Manager at Block Imaging. His aim is to provide clear direction and careful planning to make each customer's project as seamless as possible. Out of the office, he spends most of his time keeping up with his wife and their three energetic sons.

Topics: Cath/Angio, Imaging Equipment Service

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