Our Rental, Service and Parts teams are available to serve urgent needs during the COVID-19 outbreak.
Please contact 517-668-8800 for immediate assistance.

View Rental Options

>> Buy & Sell Now

Contact Us

 Your Guide to Medical Imaging Equipment

Enjoy these tips, tricks and insights that answer 100's of questions we've received from radiology and imaging professionals that need help buying, selling, servicing and maintaining their medical imaging equipment: MRI, CT, C-Arm, Digital X-ray, PET/CT and Women's Health. We extend the life of imaging equipment so that healthcare providers worldwide can extend the lives of patients. This is why we answer your imaging equipment questions.

~ Block Imaging Team

Signs Your Hologic M-113T Mammo Tube Is Failing

Posted by Jason Crawford

Find me on:

Aug 8, 2019 4:35:00 PM

:: 1 minute read ::

m-113t-tube-for-hologic-mammoHologic produces the most popular family of mammography systems on the market today. They've earned this with a commitment to technological advancement and reliability in performance. Still, like any other digital mammo system from any other manufacturer, Hologic Selenia and Dimensions units have X-ray tubes that will eventually fail.

To help prepare you for that eventuality, we'll share with you what to look for as your tube ages, as well as what to expect when the time for a new tube finally comes.

Diagnose, Replace a Hologic M-113T Tube


Common Errors

Hologic's Selenia and Dimensions mammography systems both use the same X-ray tube: the M-113T. X-ray tubes (M-113T or otherwise) fail because generating radiation waves also generates an enormous amount of heat. As the heat wears down the internal components of the tube, there comes a time when it can no longer properly produce radiation.

If the heat-induced wear inside a Hologic tube is reducing or preventing its ability to produce X-ray radiation, there are two common errors a Selenia or Dimensions user will see on their workstation:


If either of these errors shows up, the likely culprit is wear and tear on the tube.

Getting By

If you see these errors you may be able to reboot your system, give the tube a rest, and continue scanning. This can get you by for a short time, but the damage will only get worse and the error is likely to come back more often. Eventually, the tube will fail altogether.

Tube Replacement

If you see Error 23 or Error 27 on your mammo system, you can save trouble later by acting early. Reach out to your service provider and let them know what's going on. They can get an engineer to your site before the problem becomes severe enough to stop your scanning dead in its tracks. If you don't have a regular service provider, Block Imaging can help. Our Service Team works with mammo users all over the country on both contract, and time and materials bases.


Block Imaging also has a Parts Team that can help you with a new tube. You can see the average lifespan and replacement cost of an M-113T here, or you can submit a request for a tube here.

Contact Block Imaging Service

Written by Jason Crawford

author of blog post

Jason Crawford is the President of Block Imaging Parts & Service. Aside from spending time with his wife and three children, Jason’s biggest interests involve anything that brings new insight on investing in people and building high-trust relationships. He believes that excellence in both of these areas can build the best team for delivering on the needs of customers.

Topics: Imaging Equipment Parts, Mammography

Post a Comment Here

Search this site

Get medical imaging equipment insights delivered straight to your inbox. Subscribe below.

Resources, videos, and tools to learn more about your project
Meet the Block Imaging Team
See Imaging Equipment Prices

Questions? Ideas? Imaging project you'd like to discuss? Let us know!