Block Imaging announced today that they have officially launched the latest upgrade to their field service customer interface, Service Window. Service Window 2.0 provides all of the same project visibility, direct communication, and records archiving of the original along with new features that include:
• Service requests from the homepage
• Search filtering for your case history
• Integration with parts.blockimaging.com for parts requests directly through your Service Window
Simeon Lowe, Block Imaging's Director of Service, expressed his excitement for the upgrade, saying:
Service Window 2.0 represents the next step forward in providing the facilities we serve the service experience we would want for ourselves; real-time accessibility, transparency, and ease of use.
Facilities already in service agreements with Block Imaging can begin exploring and using the new features of Service Window 2.0 today. If you haven't signed up with Block Imaging, you can learn more about Service Window here.
About Block Imaging:
Block Imaging is a premier worldwide provider of refurbished medical imaging equipment, parts, and services from all modalities and manufacturers. Founded in 1997, Block Imaging exists to extend the life of medical imaging equipment by providing engineering, refurbishment, and replacement parts because a second chance at life for diagnostic imaging systems means a second chance at life for people. Today, Block companies serve the global medical industry from offices in both the United States and Japan. Learn more about Block Imaging at: blockimaging.com.