Siemens Sensation CT vs. Siemens Emotion CT
Those in the market for a refurbished Siemens CT scanner know there are multiple systems and to choose from. Between slice counts, cooling systems,...
2 min read
Chris Kinnas
:
Jan 10, 2022 9:30:00 AM
If your facility uses a GE Discovery ST or STE PET/CT scanner , you've probably received a letter from GE notifying you of the "end of service support" (EOSS) for the product line. We can assure you: this is not the major issue that, on its face, it might seem to be. Yes, you will come into some changes and expenses you weren't expecting for another few years. But you don't need to change immediately or come up with a great, big chunk of money right now.
With the EOSS-designated GE Discovery ST PET/CT series as our example, we'll share why OEMs use EOSS, why your response can be timed gradually, and how an EOSS letter can actually be signal of significant savings to come.
Most of the time, a manufacturer issues an EOSS for a product about ten years after they stop making it. An EOSS puts an official end date on their obligation to offer service support or parts for that product. On top of that, an EOSS means the manufacturer does not have to provide updates or any kind of retrofit to make the product compliant with changes in regulatory standards.
The main reason an OEM will issue an EOSS though, is to push the market toward their newer models. This isn't all bad. Newer systems offer improvements in technology, image quality, workflow, and patient experience; but they also have price tags that are tough to grapple with on short notice.
There are two things to keep in mind before you take an EOSS letter as a prompt for immediate action:
Sometimes, you might find an EOSS designation can actually give your bottom line a little boost. Here are a couple of examples of what that might look like:
It's still true that an EOSS notice means change is on the way, but there's no reason to try and make all those changes right away. By exploring third-party parts and service options, your EOSS system can keep ticking for years more, and you can start socking away the savings for the time when an upgrade feels right.
Want to know more about the outlook for parts and service after the OEM window closes on Discovery ST and STE scanners? Our team is ready to help! Give us a call or use the button below to start the conversation.
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