If you provide DEXA service to patients, eventually, you'll need someone to provide service for your DEXA equipment. Preventative maintenance, repairs, replacement parts- all of these will be necessary at one time or another, but how much can you expect to pay for that kind of coverage? We can help you get an idea.
The two biggest players in the world of DEXA are GE and Hologic. Because of this, the figures you'll see below pertain specifically to full service plans for models from their product lines. While there are certainly other manufacturers providing bone density equipment, figures based on GE and Hologic models will give you the best averages to begin planning a service budget.
For GE DEXA systems, including the DPX series (IQ, NT, Duo, Bravo) and the Prodigy series (Primo, Advance), you can expect to pay somewhere between $3,600 and $4,200 per year for full service coverage from an ISO. The newer, rarer iDXA systems will run between $9,000 and $10,000 per year. Prices vary within the range based primarily on the age of the system under coverage.
For Hologic DEXA systems, including the QDR 4500, the Delphi series (A, C, W), and the Discovery series (A, C, P, SL, W), ISO service costs currently average between $3,500 and $5,300 per year, also depending on the age of the system.
Your DEXA unit performs a service that, for many patients, is recommended at an annual or biennial frequency by the federal government. To be the provider that referring physicians turn to for that service, you'll need the consistent equipment uptime that regular system service offers.
If you have other questions about full service or other coverage options for DEXA systems, contact our service team to learn more about your options for keeping your system up and running.
Written by Stephen Loomis
Stephen Loomis is the Service Account Executive at Block Imaging. He loves to help imaging facilities maximize their uptime with informed decisions about equipment upkeep. Outside the office, Stephen is a husband and father, musician/songwriter, and unique hat and footwear aficionado.