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Your Guide to Medical Imaging Equipment

Enjoy these tips, tricks and insights that answer 100's of questions we've received from radiology and imaging professionals that need help buying, selling, servicing and maintaining their medical imaging equipment: MRI, CT, C-Arm, Digital X-ray, PET/CT and Women's Health. We extend the life of imaging equipment so that health care providers worldwide can extend the lives of patients. This is why we answer your imaging equipment questions.

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How to Diagnose Boot Up Problems for OEC 9800 C-Arms

Posted by James Porchik

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Jul 15, 2013 5:28:00 PM

9800 Boot Up ProblemsIf your OEC 9800 C-arm is stalling out somewhere in the boot up process, there are a number of causes that could be at play. We'll tell you how to find the information you need to get a diagnosis without an onsite engineer visit.

How to Diagnose OEC 9800 Boot Up Problems 

  • Find a standard VGA monitor. This will be your "debug monitor".
  • Remove the back cover of your workstation to expose the additional connectors.
  • Plug your debug monitor into the blue VGA connector on the back of the workstation and turn on the system.
  • The system will scroll the boot up messages on the debug monitor beginning with the CMOS.
  • Send a picture of where the boot messages stop on the debug monitor to the Block Imaging Service Team and one of our C-arm engineers will be able to help you with a diagnosis. 

Once we've helped identify your issue, Block Imaging can also help with replacement parts and field engineering service as needed. 

You might also want to check out these related articles: 

OEC 9800 DICOM Troubleshooting Guide
How to Clear OEC 9800 Overload Fault Error
Top 4 C-Arm Problems and Solutions

OEC 9600 Boot Up Problems? Check Your SRAM





Meet the author: James Porchik



Topics: Imaging Equipment Service, C-Arm, Parts & Service


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