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Your Guide to Medical Imaging Equipment

Enjoy these tips, tricks and insights that answer 100's of questions we've received from radiology and imaging professionals that need help buying, selling, servicing and maintaining their medical imaging equipment: MRI, CT, C-Arm, Digital X-ray, PET/CT and Women's Health. We extend the life of imaging equipment so that health care providers worldwide can extend the lives of patients. This is why we answer your imaging equipment questions.

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CT Scanner Service Cost Price Info

Posted by Gabe Viscomi

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Oct 10, 2014 10:00:00 AM

CT Scanner Service PriceIf you’ve recently purchased a CT scanner or are in the market for one, you’re probably beginning to research how much service for your new equipment will cost. We're here to help by revealing some average numbers you’re likely to find as you shop around (see the table at the end). 

Before we do though, we want to explain some of the factors that are considered when service contract quotes are being built. This is important because where your individual CT scanner fits in these criteria will, to a large degree, determine its service price.


What affects CT scanner service pricing?               

Age: The rule of thumb is; the older the unit, the cheaper it is to service. Parts become more available on the secondary market and there are more engineers available that have built experience on the equipment.

Of course, there is also a point where a system becomes so old that it can be difficult to find parts. This is a rare scenario, however, as even equipment that is no longer supported by its manufacturer can be supported by the secondary market. A facility would need to hold onto a system for an exceptionally long time for this to happen. 


Location: A scanner in a remote location will be more expensive to service. The service provider will consider their engineer’s costs for lodging, rental cars, fuel, plane tickets, etc. as they build their quote. The closer the engineer, the lower the travel expenses for the service provider.


Parts: This is an area of concern for any service provider. Parts inevitably fail and need to be replaced. If a part is hard to find, you can bet it is more expensive to buy. A good example is replacement x-ray tubes. Some are only made available from the OEM. This is the most expensive option and the service provider will factor the risk of replacing that part into the final number.


Coverage Options: Similar to car insurance, the more coverage you get, the higher the price. Adding coverage for accessories or typically excluded components is an added risk to the service provider and the overall service price will be higher to cover that risk.


Make & Model: Some systems are easier to service than others. This ease lowers service pricing. For example: GE CT scanners are typically less expensive to service in the USA because parts are more readily available. Plus, because there are so many GE units out there, there are more engineers to service the equipment.


Multiple Systems & Multiple Years: Expect to get lower service costs per system if you buy for multiple systems at the same time. Similarly, adding more years to a service contract often yields a lower payment per year.


What’s the bottom line?

In light of the variables from the list above, here is idea of what you can expect in CT service prices. Please note that these numbers reflect average costs for full service coverage:


System Type

Avg Full Service Cost Per Year

GE 4-8 Slice


GE 16-64 Slice


Philips 4-10 Slice


Philips 16-64 Slice


Siemens 2-6 Slice


Siemens 10-64 Slice


Toshiba 4-8 Slice


Toshiba 16-64 Slice



If you’d like to check out more about CT scanner service agreements and service vendors, you might enjoy these related articles:


If you’d like to start customizing your CT service options and lowering individual costs, click the button below to learn more.


Written by Gabe Viscomi


Gabe Viscomi is the Vice President of Service at Block Imaging. His goal is to provide imaging equipment users with outstanding service by leading, refining, and equipping an outstanding Block Imaging Service Team. Out of the office, Gabe prefers to spend his time with his wife and daughter, cheering on the athletes of his alma mater, MSU.




Topics: Imaging Equipment Service, Parts & Service


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