Chad Seelye
Full Coverage Service vs. Preventative Maintenance Service
Imaging equipment service is not a one-size-fits-all proposition, and comes with many questions.
If you are considering purchasing an OEC 9800 C-arm, one of the biggest questions on your mind (after how much the system costs) is what your potential parts and service costs might be as you maintain your system over the years. That’s an extremely wise thing to wonder about! At some point, even the most carefully used equipment will need to have maintenance or repairs and replacement parts.
Because every C-arm owner's number will come up someday for repairs and replacements, we’ve compiled the following list to help you build parts and service cost expectations for your OEC 9800. Below, find current average prices for the most expensive OEC 9800 parts as well as service coverage at three different levels.
OEC 9800 Service Options & Prices
Level 1: Time and Materials
The simplest form of equipment coverage is to call for service on a time and materials basis; pay only when work is actually done or parts are actually used on your system. If nothing goes wrong in a given year, you may not have to pay for anything more than a preventative maintenance visit. In the event of a problem, however, this form of coverage leaves all the risk and costs involved squarely in your hands. Depending on your risk tolerance, this may be a good fit for both your needs and your budget.
Below are current average prices for five of the most expensive parts on an OEC 9800. Due to gradual wear and tear, most (if not all) of these will be replaced on a 9800 at some point in its life. On top of these parts costs will be the time and labor of a field engineer to diagnose the problem, install replacements, and recalibrate the unit.
| PART | NEW PRICE | USED PRICE |
| X-Ray Tube | $7,000-$8,500 | $3,500-$4,500 (exchange) |
| Image Intensifier 12" | $25,000 | $8,000-$10,000 |
| Image Intensifier 9" | $15,000 | $4,500-$6,500 |
| CCD Camera | $14,000 | $4,000-$6,000 (exchange) |
| HV Cable | $4,000-$6,000 | $2,500-$3,500 |
| CPU | $6,000 | $1,500 (exchange) $4,000 (outright) |
If you should choose contract service coverage with Block Imaging, here are two options that reduce risk with built-in coverage for parts replacements.
Level 2: Preventative Maintenance Plan
$1,500 per year
- Covers your recommended annual preventative maintenance
• Internal and external cleaning
• Mechanical, diagnostic, and performance testing
• Calibration to OEM specifications
Level 3: Full Service Agreement
One-year full service coverage- $8,950-$9,650
- Covers replacement of all parts, engineer labor, and a preventative maintenance visit
- Preventative maintenance offers the added benefit of early diagnosis of potential issues. Undiagnosed issues are more likely to lead to the failure of multiple parts
The Takeaway
Whether your risk tolerance has you considering full coverage or leaning more toward paying for parts as you go, we’re here to help with a variety of service coverage programs and a full inventory of OEC 9800 parts.
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