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Your Guide to Medical Imaging Equipment

Enjoy these tips, tricks and insights that answer 100's of questions we've received from radiology and imaging professionals that need help buying, selling, servicing and maintaining their medical imaging equipment: MRI, CT, C-Arm, Digital X-ray, PET/CT and Women's Health. We extend the life of imaging equipment so that health care providers worldwide can extend the lives of patients. This is why we answer your imaging equipment questions.

~ Block Imaging Team

Digital Radiography Plate Drop Coverage: What You Need to Know

Posted by Tim Mustapha

Jul 13, 2017 3:33:00 PM

DR Panel Drop Coverage.pngYou’ve bought an expensive, top of the line wireless DR panel (digital radiography). It’s only been out of the box for two days when your lead tech, who is used to working with inexpensive CR plates, drops it. Do you have DR panel drop coverage?

Okay, so the paragraph above is scary, right? Almost scary enough to second-guess an upgrade or certainly purchase insurance coverage. Costly object X is entered into catastrophic situation Y and a hypothetical lack of coverage leads to budget-crushing dollar amount Z in damages. The story may be hackneyed but, at its core, it relays the reason why any of us buy coverage for anything: in case of XYZ.

If you're on the road to DR panel ownership, drop coverage should at least be part of the conversation with your provider. Keep reading and we'll share more details you can use as you approach the subject of DR panel drop coverage.

Want even more protection for your DR panel? Click here to learn about protective DR panel carrying cases.

What Is Drop Coverage?

If you’re unfamiliar with what's referred to as "Drop Coverage" it’s relatively self-explanatory: DR panel drop coverage is a plan purchased from an OEM or third party that provides funding toward replacing your DR plate should it be dropped during the course of regular use.

Why Do You Want It?

DR panels are far more expensive to replace than traditional CR plates. If you are converting from CR to DR your techs are used to replacing dropped plates inexpensively if needed. Most DR panels are not made to sustain being dropped and, at $25,000-$50,000 each, are very expensive to replace.

Things to Consider Before You Buy

Read the terms of a drop coverage offer very carefully. Some terms have clauses that exclude "accidental droppage" (i.e. out of someone's hands as opposed to one of the x-ray unit's trays) and many of them only cover a portion of the DR panel’s cost. Think about adding your DR panel as a rider to your hospital or imaging center’s insurance policy. This will frequently offer more protection at a lower premium. Whatever you learn as you evaluate coverage options and their reimbursement and replacement details, it's a good idea to have some form of coverage on your DR panel should the "dreaded XYZ" occur.

We would love to hear about your experience with the benefits and potential drawbacks of drop coverage.  And, if you’re considering upgrading your analog X-ray room or converting from CR to DR, we’re here to help. 

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Written by Tim Mustapha


Tim Mustapha is the Product Manager for X-Ray Equipment at Block Imaging. Along with product knowledge and industry insight, he strives to bring his passion for building working relationships to every project he’s part of. When he’s not helping people make great equipment decisions, Tim loves spending time with his wife and 5 children, playing sports, and geeking out on Star Wars.


Topics: Buying Imaging Equipment, Imaging Equipment Service, X-ray


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