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At Block Imaging Parts & Service we come into contact every day with hospitals that have their own staff of biomedical engineers (known affectionately in the biz as “biomeds”). And, sometimes, when the subject comes up of partnering with us for imaging equipment service contracts the answer is, “No thanks. My biomed staff can take care of that.” And why not? We agree that biomeds are a great help when something goes wrong or a system is due for a PM.
That’s why Block Imaging Parts & Service is happy to work alongside your biomed staff in these four ways to keep your equipment running and your throughput at its peak.
1. Phone Support
Work flow for a biomed can sometimes be hectic. There’s no telling when two, three, or more systems will have problems at the same time. With so many pieces of equipment all in the same facility, biomed departments often find themselves strapped for the time to diagnose and repair every issue before patients need to be rescheduled and valuable time and money are lost. Our engineers can supplement your site’s manpower or, frequently, reduce diagnosis time by offering phone support.
Call for imaging equipment service support at: 877-733-7142
2. Specialty Repairs
Being expected to work on so many different types of equipment, many biomeds live up to the old saying “Jack of all trades, master of none”. Our engineers have modality-specific training across the manufacturer spectrum for CT, X-Ray, MRI, Mammography, Bone Dense and more. When your biomed reaches his or her limit, our specialists can visit your site and make diagnoses on equipment failures the biomed may have no familiarity with.
Request time and materials service for fast equipment repairs!
3. Service Training
In keeping with, if you’d like to continue growing your biomed’s knowledge base, our engineering specialists offer hands-on service training in our Holt, MI facility.
For example, we have an OEC C-arm service training course if you want to check it out. You can also now watch radiation safety training videos online so that you can get certified and be OSHA compliant in less than half an hour.
4. Spare Parts
If none of the above applies to your biomed team, it is still a given that at some point they’ll need parts for something. Our service contracts can be customized to cover only the parts needed to repair a system and allow the diagnosis and labor stay in-house with your biomeds. Or if you prefer to buy the parts you need as you go, we offer that option as well.
Simply give us a call or submit your part request online for a quote.
Bonus: Here is a good article that reveals 3 basic tips for ordering medical imaging parts.
Block Imaging Parts & Service knows that a site’s biomedical engineers are the front line of defense against equipment failure. Based on this knowledge, we’re happy to provide whatever level of service support your biomed team needs to come out on top.
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