If your team uses the GE Innova 2100, 3100, or 4100, you might have received a letter saying that GE has declared their "end of service" (EOS). Let us reassure you: this isn't as bad as it sounds. It does mean you're in for some changes and some costs you thought you might have been able to put off for a few more years. But it doesn't mean that you need to change now, that you need a generous lump sum of cash now, or that your only option is to go back to the OEM.
Using the recently EOS-designated GE Innova X100 series as an example, we're going to discuss why OEMs use EOS, why your response doesn't need to be urgent, and how an EOS designation can end up benefiting your operating budget.