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 Your Guide to Medical Imaging Equipment

Enjoy these tips, tricks and insights that answer 100's of questions we've received from radiology and imaging professionals that need help buying, selling, servicing and maintaining their medical imaging equipment: MRI, CT, C-Arm, Digital X-ray, PET/CT and Women's Health. We extend the life of imaging equipment so that healthcare providers worldwide can extend the lives of patients. This is why we answer your imaging equipment questions.

~ Block Imaging Team

Alyssa Culp

Alyssa Culp is a Service Coordinator at Block Imaging. Her goal is to put service customers first and make a difference in the way they serve their patients. Out of the office she loves cooking, crafting, and exploring the world of craft beer.



Does My MRI Service Agreement Include MRI Coil Coverage?

Posted by Alyssa Culp

Jun 25, 2019 3:42:00 PM

mri-coil-service-coverage

If you're considering purchasing MRI scanner service coverage, you're probably wondering how much, if any, of that coverage extends to your scanner's coils. That's a great question, and one that our service department hears all the time.

Watch the video below to learn what is and isn't covered when it comes to MRI coils as part of your full MRI service agreement.
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Topics: Imaging Equipment Service, MRI

Common Errors on the OEC 9800 & How to Address Them

Posted by Alyssa Culp

Jun 20, 2019 2:25:11 PM

common-oec-9800-errors

If you use an OEC 9800 C-arm you're already familiar with the twenty little arrows that scroll across the display on your system during boot-up. You probably also already know there are 20 different sequences of those arrows that indicate different problems your 9800 may be having. As C-arm service providers we're no strangers to any of the 20 sequences, but we can definitely say that some of them come up more often than others.

Below, we'll share with you the three most common errors users see on the OEC 9800 and some steps you can take to help clear them up and get back to scanning.

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Topics: Imaging Equipment Service, C-Arm

CT Service Contracts: What is NOT Included?

Posted by Alyssa Culp

Apr 30, 2019 3:30:00 PM

CT-Service-Contract-Exclusions

Welcome! And thank you for joining us in our second segment of the colossally popular “Contract Exclusions” series! We knew that everyone who read part one, MRI Contract Exclusions, would be chomping at the proverbial bit to see what we'd share about CT contracts.

Now, before we get started explaining what you can expect to not be covered in a standard 3rd-party CT service contract, I should warn you: if you also read part one, some of this will sound VERY familiar, but we figured if the MRI shoe fits, the CT can wear it! Here goes:

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Topics: Imaging Equipment Service

Why Can't I Cancel My Service Agreement?

Posted by Alyssa Culp

Apr 26, 2019 3:57:00 PM

imaging-service-contract-cancellation

If you've ever purchased or shopped for a service agreement for medical imaging equipment you probably noticed that many of them can't be cancelled. Why is this? If you stop paying for service and your provider stops providing it, what's the big deal?

Believe us when we say it's not just to make things difficult for you. There are several big reasons why many agreements can't be cancelled as well as some hope for those who feel they absolutely must cancel.

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Topics: Imaging Equipment Service

MRI Service Coverage for Total Risk Management

Posted by Alyssa Culp

Apr 23, 2019 3:00:00 PM

key-mri-service-features

Frequently, imaging directors looking for MRI scanner service ask us, “Does an MRI service agreement protect me from unlimited financial exposure?” If you opt for full service coverage with a quality, reputable provider, the answer should be a resounding, “Yes!”

We can't speak for every independent  MRI service provider, but to help you build your expectations as you approach the service market, below are a few service contract features that we at Block Imaging are paramount to a high-quality MRI service experience: the “Three C’s”.

  • Cryogens
  • Coldheads
  • Coils
Read More

Topics: Imaging Equipment Service, MRI, Imaging Equipment Parts

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