You think to yourself, "Today's going to be a good day". Your biomed ordered the part they needed to fix your mammography system, it arrived bright and early, and you figure everything will be repaired by noon and you'll still have a chance of catching the matinee of that new Marvel movie (no shame- we watch 'em too).
As you approach the mammo unit, you smile at the techs. You pat your biomed on the back. But wait, the part they're holding looks a little different than the one inside the machine. Uh oh. As all of the heat in your body rises to your face, you realize this is not the correct part at all. How did this happen, and how can you make sure it won't happen again?
We hate to see delays in system repairs almost as much as you do. To minimize ordering mistakes and maximize the chances of getting the absolutely correct part, here are a few basic tips to keep in mind when you contact a vendor for medical imaging parts.