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How to Diagnose Boot Up Problems for OEC 9800 C-Arms

Posted by James Porchik

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Jul 15, 2013 5:28:00 PM

9800 Boot Up ProblemsIf your OEC 9800 C-arm is stalling out somewhere in the boot up process, there are a number of causes that could be at play. We'll tell you how to find the information you need to get a diagnosis without an onsite engineer visit.

How to Diagnose OEC 9800 Boot Up Problems 

  • Find a standard VGA monitor. This will be your "debug monitor".
  • Remove the back cover of your workstation to expose the additional connectors.
  • Plug your debug monitor into the blue VGA connector on the back of the workstation and turn on the system.
  • The system will scroll the boot up messages on the debug monitor beginning with the CMOS.
  • Send a picture of where the boot messages stop on the debug monitor to the Block Imaging Service Team and one of our C-arm engineers will be able to help you with a diagnosis. 


Once we've helped identify your issue, Block Imaging can also help with replacement parts and field engineering service as needed. 
 

You might also want to check out these related articles: 

OEC 9800 DICOM Troubleshooting Guide
How to Clear OEC 9800 Overload Fault Error
Top 4 C-Arm Problems and Solutions

OEC 9600 Boot Up Problems? Check Your SRAM

 

 

 

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Meet the author: James Porchik

 

 

Topics: Imaging Equipment Service, C-Arm, Parts & Service

    

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