Hello! We’ve not met before, but I have some imaging equipment installation advice for you. Sure, that may seem presumptuous, and you’re probably a perfectly sensible human being who doesn’t even need it, but just in case you could use a reminder, I think you should hear me out.
Over the course of multitudes of installations coordinated by Block Imaging, we’ve come to learn the following things that every site should, and should not do in preparation for the arrival of a new CT, MRI, Cath Lab, or other imaging device.
Be Proactive in Your Planning
There are a TON of steps and details that must be taken care of before your system can install. Be sure you know exactly what your installer needs from you so it all gets done correctly. Reactive planning can result in costly delays.
Hire Qualified Contractors to Complete Your Construction
Remodeling a building that will be housing sensitive medical equipment is far different from remodeling your basement into an awesome home theater. It’s probably also less fun, as it is unlikely to be followed immediately by watching Avatar on Blu-Ray, but I digress. Regular contractors might not be fully up to speed on what your system requires. Ask prospective hires if they have any experience with building in hospitals or imaging centers.
Understand Your Contractual Responsibilities
If you purchased installation along with your equipment, chances are there’re some responsibilities that will fall within your purview. Agonizing though it may be, be sure to read your contract thoroughly and know which portions of installation planning and execution are required of you, your staff, or contractors supplied by you. If a reading doesn't clarify things, ask!
Ask Lots of Questions
When working with so many experts, there's no reason to be confused about schedules or procedures. It's better to circulate an email or make a phone call than to make assumptions. Project managers and contractors are a wealth of information and will help you find solutions to any problems you might foresee.
DON’T DO THESE
Wait Until the Last Minute to Set up Your PACS Network
As with anything during an install, it’s a bad idea to leave PACS set-up until the last minute. Setting up a PACS network requires some information that only your in-house IT staff will have. It’s best that they have the network ready to connect to your new imaging equipment before it delivers. If the network is not ready, you could end up paying for your installers to wait around or even make another costly trip.
Schedule Patients Before Install Is Complete
In a perfect world you could buy a system, set a date for the installation to finish, and begin scanning patients on the calendar day after that with 100% certainty. Unfortunately, things can come up. Contractors can encounter setbacks. Installers can encounter setbacks. Truckers can encounter setbacks. And, yes: YOU could even encounter a setback. Medical imaging equipment is highly technical and highly sensitive. It sometimes takes a little extra muscle to get it to play nice.
Mistakes equal delays, which equal broken schedules and upset patients. Please hold off on building your schedule until after your system is fully installed.
Ignore Requests for Information
As far as your installer is concerned, you are the expert on your facility. The project manager and engineers from this group will want to maintain regular contact with you to make sure that questions are being asked and answered as needed. Make yourself available to hear these questions and respond to them accordingly. Doubts and misinformation can very easily derail an install project.
When executed fully, the above combination of doing and not doing makes you the perfect site contact for your installer and your contractors. Money is saved, time is spent wisely, and people’s temples stop throbbing. Essentially; the constant joy of working with you continues unabated.
Although someone as “with it” as you probably doesn’t have any install-related questions; Block Imaging’s project management and engineering teams are still available to answer them. We’d love to help you get your imaging equipment installed, approved, and scanning with all your usual grace and aplomb.